1. Commitment to Patient Privacy
Tassia Hospital (“we”, “our”, or “the Hospital”), located in Tassia, Kwa Ndege, Kenya, values the privacy and confidentiality of our patients, website visitors, and community members. This Privacy Policy outlines how we collect, handle, protect, and process personal data in accordance with the Kenya Data Protection Act, 2019 and clinical ethical standards.
2. Information We Collect
When you interact with our website, request an appointment, or send an enquiry, we collect only the necessary information to facilitate your medical care and communication, including:
- Full Name and contact telephone number
- Email address (where provided)
- Requested clinical service, preferred appointment date, and time
- General enquiry notes submitted voluntarily through our secure contact forms
We do not collect sensitive clinical medical records or diagnostic histories through public website forms.
3. How We Use Your Information
Your details are used strictly for:
- Reviewing and confirming appointment requests with our clinical triage desk
- Contacting you via telephone or WhatsApp regarding your enquiry or hospital services
- Answering general questions about hospital operations and accepted insurance covers
4. Confidentiality & Security
All appointment requests and contact submissions are stored in our secure, password-protected administrative system accessible solely by authorized hospital staff. We do not sell, rent, lease, or share your contact information with third-party advertisers or unauthorized external entities.
5. Direct Contact
For inquiries regarding your personal data or medical records confidentiality, please contact us at info@tassiahospital.co.ke or call 0721203185.